Union Bank Customer Care

Union Bank Customer Care

Do you bank with Union bank? Have you been wondering how you can reach out to the Union bank customer care agent? Then you don’t have to worry anymore, because in this article, we will explore all you need to know about the Union bank customer care service.

Union Bank

A commercial bank with its headquarters in Lagos’ Victoria Island is Union Bank of Nigeria Plc. Since 1917, it has been active in Nigeria. Union Bank, a large commercial bank provides services to people, small and medium-sized businesses, as well as major corporations and organizations. It was listed as the 556th-largest bank in the world and the 14th-largest bank in Africa in July 2009.

You might want to get in touch with Union Bank customer service for a number of reasons, including some of the following:


  1. Undue charges and deductions
  2. Mobile app activation
  3. Issues with your card
  4. Inquiries


These are only a few of the circumstances in which you might require the assistance of Union Bank customer service. Whatever the case, you won’t have to worry about waiting in long lines at the bank with the ways I’ll be demonstrating in this post because contacting the Union Bank customer service will be as simple as ABC. For all the information you require, thoroughly read this article.

How Do I Contact The Union Bank Customer Care?

If for any of the reasons stated above, or for any reason at all, you wish to contact the Union bank customer care; you can do that using any of the following methods;

  1. Union Bank call Lines
  2. Via Email
  3. Through their social media handles
  4. The Union bank chatbot

Through The Union Bank Call Lines

Union bank has made reaching her customer care very easy with the Union bank call lines. This method allows you put calls across to her customer care representative even from the comfort of your home. To do this, all you need is your mobile phone and call credit as the case may be.  This is by far one of the most efficient and reliable way to get in touch with the Union bank customer care. Although, there have been several complaint by her customers as to how unreliable the Union bank call lines are, but, you can give it a try and see how it goes.

In case you decide to explore this method, the numbers you can call are listed below.

Customer Service:

  • +234 907 007 0003

Contact Union Bank Through Text

  • +234 907 007 0001

What Sapp

  • +2 341 271 6816
  • +234 700 700 7000

Emergency/ Hotline:

  • +234 800 847 6337
    Contact Union Bank Through Call


Via Email

Another method you can use to contact the Union bank customer care service is through their email address. The union bank’s official email address is [email protected].
Contact Union Bank Through Email

So if you have complaint or any reason to use the customer care service, simply send a mail to the email address above and wait for a response.

Through their social media handles:

As with most organisations, Union bank also has several social media accounts on different social platforms through which you can reach. I would say that this is one of the swiftest ways to reach the Union bank customer care and to get your complaint across to them.

It will interest you to note that Union bank is active on the following social platforms;






Union Bank Chatbot:

This is a very reliable way to contact the Union bank customer care.  Have a problem or want to submit a complaint?  You may submit this using the Union Bank chatbot. To do this;

  1. Open the TalkToRafa chatbot using the official Union Bank Facebook messenger or website (always look for the blue “FB verified” symbol). Click here 
  2. Select Report a Concern
  3. Fill out your concern’s information.

You’ll hear from our customer service team within 24 to 48 hours.

Note: If you have a credit card dispute, you can instantly block your card using Union Bank Online to prevent any additional illegal purchases.


Reaching out to the Union bank customer care or making a complaint shouldn’t be such a hassle, that’s why we have simplified the processes. If you have done all we have mentioned in this article and still no response, then feel free to go to the Union bank office near you.


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Written by Success Osagiede