It is very important to know how to check your MTN data balance. Imagine you are using a phone to browse the web, and all of a sudden you lose network connectivity. This can be annoying, especially if you can’t tell if you’ve used up all your data. In this guide, we show you the different ways you can check the amount of data left on your MTN plan.
Check MTN balance using USSD Codes
USSD also referred to as “quick codes,” is one of the simplest ways to check your MTN data balance in Nigeria. We’ll go through two USSD codes you can use to access your data balance on MTN in our step-by-step guide.
Check Balance using code *559#
This is MTN’s USSD code for checking your data balance. Below is a simple step-by-step guide to using the USSD code:
Step 1: Start by opening up your dialer app on your mobile phone (Smartphone, tablet)
Step 2: Dial the code *559#. This will bring out a variety of options. You can then select option 4. Otherwise, to simplify this process, dial *559*4#
Step 3: After waiting for a second or two, a pop-up message will show you how much data you have left.
Step 4: You will get a text message with your current data balance.
Check Balance using Code *131#
This is an alternative code you can use to check your MTN balance. Follow these simple steps:
Step 1: Open up your dialer app on your mobile phone device and dial the code *131#.
Step 2: This displays a pop-up message showing various options. Click on the input field provided and select option 3 (Balance Check).
Step 3: A pop-up message will show your MTN balance
Step 4: Furthermore, you will get a text message.
Check your Balance using Short Message Service (SMS)
Perhaps you do not want to use the USSD codes. Then SMS is a viable option you can try out on your mobile messaging app.
The steps to follow to check your balance via SMS are:
Step 1: Start by opening up your mobile phone’s messaging app
Step 2: Tap on “Start Chat” and enter the recipient number as 131. This takes you to the page where you type in your message.
Step 3: Type 2 and send via your MTN SIM card (for those with dual-SIM cards).
Step 4: You will then receive an instant message displaying your MTN data balance.
Check MTN Balance using MTN mobile app
You can check your data balance using the MTN mobile app. The MTN mobile app is one of those simple ways to improve your mobile experience. It gives you easy access to several MTN services, right on its dashboard. If you don’t have the app, then you will have to follow the steps below.
Downloading the MTN Mobile App
Step 1: On your mobile phone, go to your Google Play Store(Android) or App store (iOS) and search for “myMTN NG”
Step 2: This brings out the MTN app, which you download and install on your mobile phone.
Step 3: Since this is the first time using the app, you will be required to input your correct MTN mobile number.
Step 4: Then a validation process goes on, and an OTP is sent to confirm your number.
Step 5: You can then simply log in, which will automatically take you to your dashboard, where you can then check your MTN data balance, airtime, and other interesting packages.
Check MTN Balance using Zigi – MTN Chatbot
Furthermore, to respond to complaints and inquiries, MTN provides the Zigi MTN Chatbot. Customers use it to ask questions about MTN products and services, such as how to check their MTN balance. There’s no need for any registration process to access the bot; you just need to have an internet connection. There are several other mediums you can use (such as WhatsApp, Telegram, and Facebook Messenger), each with an appropriate link you can use to gain access to the bot.
Simply follow these steps to check your MTN data balance via Zigi Chatbot.
Step 1: Start by launching any of your favourite browsers and getting connected to the internet.
Step 2: Go to www.mtn.ng.
Step 3: Tap on the contact section and then go to the Zigi Chatbot.
Step 4: You can choose to continue with the web or make use of any of the appropriate links to whichever medium you want to use to access the bot. Below are several mediums with their appropriate links.
- WhatsApp Messenger app: Message the chatbot on WhatsApp via the link https://wa.me/2349033000001 or through the following number +234 903 300 0001
- Telegram app: Simply message the chatbot on telegram via the https://t.me/MTNOnlineBot.
- Facebook Messenger app: Access the MTN Zigi chatbot by clicking on the link https://m.me/MTNLoaded
- Internet Web: You can continue accessing the chatbot via the web with the link https://www.mtn.ng/ (as shown in step 1).
Each of these mediums has similar procedures for going through them. Once you can access any of the bots (through Facebook, WhatsApp, or Telegram), you simply click on the “Start button” and then send your MTN number, and a verification process will be done as an OTP will be sent to your MTN number immediately. You simply enter the OTP into the bot, and the chat menu will be provided for you (NOTE: If you want to skip this verification OTP process, you can simply click on the “chat as a guest” button). Continue with the web or any of the mediums above, and when the web chat menu is available to you, you can type in your message.
Step 5: Key in the message “Hi” and hit “Send”
Step 6: Before you can check your MTN data balance, you must first provide your MTN number.
Step 7: On Zigi, there will be a list of options for you to choose from; select the Enquiry menu.
Step 8: When you have clicked on the Enquiry menu, then choose the Data Balance option to view your MTN data balance.
Through MTN Customer Care Service
MTN’s customer service has a team of people who are available 24 hours a day, 7 days a week to help with questions, complaints, and service needs. Checking your data balance is one such inquiry to make. Simply contact the MTN customer care line by dialing 180. Then, you will be provided with your MTN balance by a customer representative.
This resource has provided five top ways to check your MTN data balance in Nigeria, which is everything you need to know. You can never be on the wrong path if you make use of the various simple ways mentioned above to check your data balance. With these easy steps, you can stay in touch and check your MTN balance on your phone.
Continue to use your MTN data plans without worry or doubt, and stay in touch with what’s going on in Nigeria from anywhere.